Step 3: Then, tap Clear History and Data. Step 2: Scroll down and choose Clear History and Website Data. Step 3: Repeat the process and choose clear data. Check the Cookies and other site data and Cached images and files options. Step 3: In the pop-up window, set Time range to All time. Step 2: Choose More tools and click Clear browsing data. Step 1: Open Google Chrome and click the three-dot button in the upper right corner. There are the steps for Windows and Android and iOS users. Thus, you had better turn off VPN temporarily to check if the “HBO Max subtitles not working” issue has been fixed.Īlso see: How to Turn off VPN on Windows 10? Here Is a Tutorial Fix 4: Clear Cache and CookiesĬlearing the cache on the HBO Max app may be helpful to fix the “HBO Max subtitles not working” issue. VPNs can cause network outages and delays since VPNs make random changes to your network, you must use a VPN that has been verified and tested. You can also restart the router or modem to have a try. To rule out this possibility, you can check whether other Internet-connected devices can use the Internet normally. If your Internet connection is unstable or disabled, the “HBO Max subtitles not working” error can easily happen. If servers are down, you can only wait until HBO engineers fix the issue at the end. Go to the Downdetector website to have a check. You should go to check the servers’ status. If the HBO Max servers are down, the closed captions will be not working. Read More How to Fix HBO Max Subtitles Not Working Fix 1: Check the Servers’ Status Next, let’s see how to get rid of the issue. Besides, if HBO’s servers are currently down or your network is slow, the “HBO Max subtitles not working” issue can also appear. It also helps people with hearing problems understand what they are watching.Ĭorrupted installation files are a common cause of this issue on HBO Max. Subtitles are essential for any streaming platform since they can help you understand certain lines in a movie or TV show where characters need to speak quietly. Recently, there is another error – HBO Max subtitles not working. However, many users encounter some issues such as HBO Max can’t play the title, HBO goes keep buffering, HBO Max not working, etc. HBO Max is a platform for users to watch movies or TV shows.
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